Courses Terms and Conditions
1. Registration & Advanced Payment
You can register for our courses by completing the online registration form.
General note:
If you want to stay up-to-date, with all the latest and most important Omilo news, then you can subscribe to our monthly Newsletter at https://omilo.com/from-greece-with-love/.
All the available programs, prices and dates are announced on this page;
https://omilo.com/greek-language-courses/year-overview/
Please note: if you attend an Omilo course, traveling to/within Greece, staying in your booked hotel,
as well as participating in our programs, is exclusively your personal decision and responsibility.
The participation fees does not cover (travel) insurance, neither cancellation insurance.
A. For one-and two-week intensive courses
The Greek lessons in Athens, Nafplion and on the island of Syros and Lefkada will be organized as follows:
In general,
we organize 3-4 Language Levels in the morning; Beg2, Int1, Int2 and Advanced 1+2
We organize 2-3 Language levels in the afternoon: Absolute Beginners, Beginners 1 and (in Athens, also Advanced 2).
If we have more language levels than expected, it is possible that every class will need to have the lessons in the afternoon for 1 or 2 days (rotating system). This can be only decided on the first day of the course when we are sure about the number of levels.
More details about which levels are organized per course, and at what time, can be found on the specific webpage per course.
If 3 to 8 students in one class/ language levels = 4 hours/day
If only 2 students in one class/ language level = 3 hours/day
If only 1 student is in the language level = 2 hours of private lessons/day.
(Note; the 1- and 2-week courses in Athens are organized a bit differently, so please check all the details on the Athens pages. The maximum amount of students in Athens, per class/level = 5)
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The registration procedure :
1. You can register by filling out the online registration form for the course dates of your choice. (https://omilo.com/registration/)
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2. After receiving your registration form, we will answer you within 3 working days if there are places available or not.
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3. If a place is available, you will receive the confirmation letter with payment details in that same email.
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4. Omilo does not require an enrollment fee, but an advance payment of 350 Euro is due within 1 week after we send you the confirmation letter by email.
If we do not receive your payment by the due date, we can not guarantee your place in the course anymore. This means that, if you still want to register later on, you will need to check with the Omilo administration again (info@omilo.com) , if your place is still available.
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5. The advanced payment of 350 euro is non-refundable.
However, if Omilo needs to cancel your course due to a government announcement (as was the case during the “covid years”), your total paid course fees will be reimbursed to you.
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We understand your plans sometimes need to change unexpectedly. Therefore..
When we receive your cancellation for a minimum of 3 months (90 days) before the start of your booked course;
1. you can check with your travel insurance, for possible reimbursement (depending on the reason of your cancellation)
OR
2. you can re-book for another course within 12 months, and re-use your advance payment of 350 euro.
OR
3. you will receive a voucher for 6 Online Skype lessons (55 min. per lesson), which can be used within one year after your cancellation.
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6. The remaining course fee (total amount of your course fees minus 350 euro advanced payment) must be paid the latest 2 months before the start of your course.
If registering less than 2 months before the start of the course (given that places are still available) you will be required to pay the total course fee upon registration.
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7. If you decide, after your registration and full payment, that you want/need to cancel your registration,
please let us know in writing as soon as possible.
For more info about cancellation fees, see below
B. For Private & Online lessons
Upon receipt of the registration form, we will send you a written confirmation with the course schedule and payment information. The minimum contracts (and payments) for private lessons in Athens are for 5 hours; for Skype or Zoom lessons, the minimum contract is for 10 hours.
Most students take 1-3 hours per week.
Intensive weeks of private lessons
Students frequently visit us in Athens or the island of Syros and request an immersive week of personalized instruction. This entails a structured curriculum comprising daily or 3-4 times weekly lessons, with a minimum of 6 hours per week. Once we receive your completed registration form, we will provide you with a detailed course schedule and a written confirmation containing payment instructions. It is important to note that due to the intensive nature of these programs and the commitments of our teachers, private lessons cannot be canceled once they commence. Consequently, the payment and cancellation procedures for these private lessons are the same as those applied to our 1- and 2-week intensive courses.
C. Accommodation
Most students book their own accommodation over the internet.
For those choosing to stay in one of the recommended hotels on our accommodation page, we will make the hotel reservation for you.
For the accommodation in Nafplion, Lefkada and Syros, you will get all the payment information in your confirmation letter, when booking your course.
2. Payment & information
Fees can be paid by bank transfer. Bank information and more details about your course will be given in your confirmation letter by email, between one and three days after receiving your online registration form. Approximately three weeks before the start of your course, we will send you another letter with further details about your classes along with updated travel information.
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3. Cancellation & changes
A. For intensive one-and two-week courses
In case of cancellation, Omilo must be notified in writing (info@omilo.com).
If you cancel because of health reasons, please first check with your travel insurance, or cancellation insurance for possible reimbursement of your paid course fees.
Due to the limited number of participants we can accept per course, the following cancellation policy is necessary and followed:
1. If you cancel your course at least 3 months (90 days) before the start of your booked course;
a. you can re-book for another course within 12 months, and re-use your advance payment of 300 euro.
OR
b. you can choose for a voucher for 6 Online Skype lessons (60 min. lessons), which can be used within one year after cancellation.
2. If you cancel your course at least 60 days before the start of the course, you will be refunded the paid tuition minus the 300 euro (advanced registration payment)
3. If you cancel your course between 60 and 25 days before the start of the course, you will be charged 80% of the total course fees. The remaining amount will be reimbursed.
4. If you cancel your course less than 25 (twenty-five) days before the start date of your course, the full amount of your tuition fees will be charged.
Should you leave before the end of the course, arrive after the start of the course or only attend part of the course, the full tuition along with any accommodation you have booked through Omilo will be charged.
B. For Private & online lessons per Skype/Zoom
You can change the starting date of your lessons up to two weeks prior to the initial starting date on the condition that teachers are available. In case you want to cancel the entire course, Omilo must be notified in writing, whereupon the tuition will be refunded minus a cancellation fee of 300 EUR.
In case you need to cancel a scheduled lesson, you must inform your teacher by email, at the latest 48 hours before the scheduled time. In case you cancel later than 48 hours before the lesson, this lesson will be charged.
For every “contract,” the student has 6 months to complete the lessons stipulated in said contract, starting from the onset of these lessons. The months July & August are not counted as we do not offer Skype lessons or private lessons in Athens during this period. After 6 months, if you still have not completed the hours stipulated in the contract, both the remaining hours and the course fee will be forfeited.
For intensive weeks of private lessons
Those programs are structured lessons and organized daily or 3-4 times per week, with a minimum of 6 hours per week. Due to the intensive nature of these programs and the commitments of our teachers, those lessons cannot be canceled once they commence. Therefore, the payment and cancellation procedures for these intensive week(s) of private lessons are the same as those applied to our 1- and 2-week intensive courses.
Note; If you need to cancel a lesson during your stay, you can ask your teacher at least 24 hours in advance, if he/she has availability to do the lesson another day/time during the week. However, if the teacher has no availability due to his teaching programme, the lesson will be charged.
If you cancel a lesson less than 24 hours in advance, or the same day, the lesson will be charged.
4. Insurance
Tuition Fees do not include Insurance.
The participation fees does not cover (travel) insurance, neither cancellation insurance. Students enrolled in an Omilo course must be covered by medical insurance. The Omilo course fees do NOT include medical coverage, and Omilo will not be held responsible in the event of accidents, illnesses, or loss/theft of valuables, either within the school premises or during activities organized outside the school. It is your own responsibility to have appropriate insurance (valid in Greece).
Note: the recent years more and more participants cancel their courses at the last moment due to health reasons, for themselves or family members. Please note that it is worth it to look into a “travel insurance” , which covers those cancellations for travel expenses, hotels and course fees.
5. Accommodation dates
Accommodation will be available from the day preceding the first day of your Greek language classes until the day after the last day of your course. On departure day, you are asked to leave your accommodation by 11.30 am. You can request additional days of accommodation before or after your course, and we will let you know the possibilities. Accordingly, we ask you to note your arrival and departure dates on the registration form.
6. Age participants
The suggested minimum age for all participants in an intensive group course is 26 and above. Most of our students in group courses are between 30 and 65 years old.
If you are younger than 26, you are welcome, if you feel you do not have a problem to be in a classroom with other age groups.
Adults of all ages can also take online lessons with Skype or Zoom.
7. Greek lessons & class sizes
“1 hour” for group lesson = 50 minutes.
“1 hour” for private lesson = 55 minutes.
All groups require a minimum of three students.
The maximum number of students per level is eight (8), for courses “out of Athens”(Nafplion, Lefkada, Syros,…)
For courses in Athens, the maximum number of students per level is five (5).
If there are less than three students in one level, teaching hours will be reduced to three hours per day (when there are two students), or to two hours of private lessons per day (when there is one student).
8. Delays & non-arrivals
If you are going to be delayed, please let us know in advance. If you arrive late, you will not be able to make up the lost hours of instruction.
9. Exceptional circumstances
Omilo reserves the right to make changes to the information on this website and in our brochure without advance notification.
The very important changes and updates are mentioned in our monthly Newsletter.
If you want to stay up-to-date, then subscribe here : https://omilo.com/from-greece-with-love/
