Terms of use & privacy
Last updated: 25th of June 2022
We created this website to update you on our programs and services. Changes in content can be made without prior notice. We advise you to visit our website regularly for last updates.
Omilo makes sure to do everything in its power to secure your online bookings and protect your personal information. By no means will we share or sell your personal information with a third party. It will be exclusively used for our company’s internal administration.
This Terms of Use and Privacy Policy sets out how we manage and use your data to enable us to keep you informed about the Omilo Greek Language and Culture services and provide opportunities for you to continue to be involved in the educational services and activities of Omilo. Your data are stored securely and in accordance with the General Data Protection Regulation 2018.
1. Identification and ownership
Omilo.com is a website owned by “Omilo Greek Language and Culture”.
Omilo was founded in 1996 and has many years of experience in the Greek language sector to counsel international students who wish to study the Greek language and learn more about Greek Culture.
When we refer to “Omilo”, “we”, “us” or “the service” we mean the “Omilo Greek Language and Culture” entity that acts as the controller or processor of your information.
2. Personal Data
2.1. What Personal Data do we collect when you visit the omilo.com website
Most of our services do not require any form of registration, allowing you to visit our site without telling us who you are. However, some services may require you to provide us with Personal Data. (name, email address….)
Information entered in forms
There are pages with forms where you can request information, receive an eBook or Newsletter. The type of personal information that is collected in these forms includes name, surname, email, telephone, level of Greek and sometimes credit card information (only when you buy an eBook or want to pay for a course and select credit card as a means of payment).
For those services, if you choose to withhold any Personal Data requested by us, it may not be possible for you to register for a course or gain access to certain parts of the site and for us to respond to the query. (For ex. registration for a Greek language course, downloading free eBooks, subscribing to the monthly newsletter, membership sign up)
Collection of user data on a registration form for booking a language course in Greece.
For the correct processing of enrolments and course reservations, we use an online registration form. For those forms, we collect data such as: first name, surname, email address, postal code, place of residence, telephone number, nationality, language, gender, profession, date of birth. This information is used by omilo.com to identify the student and to provide him/her with support, services, mailings, billing and to meet contractual obligations.
Also, for our language courses, it helps us to decide how we will teach a class or form a class, by asking you your age, gender, mother tongue, profession, language level, etc…These are all factors that many times gives us more background information on how we could teach our language lessons, in order to get better results.
If you prefer we delete those data after you have attended a course, you can simply contact us at info@omilo.com.
Information collected electronically
In common with other websites, the Omilo website uses cookies to collect standard information, including your IP address, browser type, operating system and access times when you visit our website. This helps us understand website traffic and webpage usage. Cookies in themselves do not identify the individual user, just the computer used.
Omilo.com uses Google Analytics and Cookies to improve service for user experience and to analyze how the website is used. Aside from the IP address, the information collected by Google Analytics is mostly anonymous traffic data including browser information, device information, language. We do not collect additional information such as your age, gender interests, bank details.
To help monitor and improve our communications we can track when an email we send is opened and how many links are clicked within the message. We may use this information to personalize the way our websites and emails are presented to you and improve the content of our communications.
We do not store any sensitive data, such as bank details, credit/debit card details. Payments are redirected to a third-party payment processor.
Photos and Videos
We love taking photos of students enjoying their Language experience at Omilo. This way other potential students see how it is to study with Omilo. Some of these photos are also used on our website, our blog, our brochure or on a website or brochure of an organization who promotes our courses. We never tag photos or mention names.
If you explicitly do not want to be on any of these photos, please let us know in advance by email and/or at the school director on the first day of your course. Whenever anybody of the school staff or teachers takes a photo and you don’t want to be on it, you just remind the person taking the photo, and the photo will be deleted. If you forgot to mention it, and you see a photo of yourself online, which you prefer not to be, then write us an email and we will delete that photo on your request.
After we make an album of every course, we also remind every participant again, about this possibility of deleting photos. Do not hesitate to contact us.
Processing Methods
The data collected are processed using electronic, automated, computerized or manual means, with procedures strictly related to the purposes for which the data was collected.
Persons in Charge of the Processing, Data Processors
The data collected, may be processed by third parties appointed as Data Processor, more specifically:
1. Omilo staff members, companies or professional firms that provide assistance and consulting to Omilo Greek Language and Culture (ex. market research and analysis services, payment processing via credit card, maintenance of IT systems);
2. Omilo.com website uses ActiveCampaign, an outsourced service as its email newsletter service and eBook delivery. ActiveCampaign is the data processor because it takes the data collected by the website, stores it and processes it to send newsletters and eBooks on behalf of the website. ActiveCampaign stores secures, maintains and processes the data according to an instruction from the data controller, or according to its own standards.
2.2. For what purposes can we use your Personal Data?
To administer memberships, applications, purchases, registrations and services and/or to send you information that you have either directly requested, or that we believe may be of interest to you.
To answer your enquiries, for example, to send you informative newsletters, email communications with language tips, eBooks or answer your questions.
To provide you with updated information about our products, promotions, services, language lessons.
To carry out market studies and audits, optimize our web pages, improve our products and services, identify usage trends, determine the effectiveness of our promotional campaigns, and provide our customer service.
2.3. Security
Your personal data is encrypted using SSL technology. We secure our website and our other systems through technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. Unfortunately, the security of data transmissions over the Internet or data storage systems cannot be guaranteed 100%.
If you have reason to believe that your interaction with us has ceased to be secure, please inform us immediately using the information in the “Contact us” section.
2.4. Access to and modification of your personal information – Right of Information
You have the right of rectification, blocking or erasure of data as far as your request is not conflicting with national regulations for archiving specified e.g. in tax and commercial law.
As regard to newsletters or informative email communications, you can unsubscribe anytime by clicking on the “unsubscribe link” in the footer of the email or newsletter. You can also notify us by email, telephone or in writing using the contact information in the “Contact us” section. In your request, please indicate that you want us to stop sending you marketing communications.
You have the right to request a copy of the personal information Omilo keeps on you, to make any changes, and to ask it to be deleted. Please direct requests to the email address listed in “contact us”.
info@omilo.com
Omilo,
Panagi Tsaldari, 13,
15122 Maroussi, Greece.
+30 210-6122896
(Note: we will fulfill your request by sending your copy electronically.
We respond as quickly as possible, after receiving your request.)
3. Our policy on ‘cookies’
‘Cookies’ are small bits of information that are placed in your computer’s browser or temporarily in your computer’s memory to store your user names, passwords and other preferences, so that you are recognized when you revisit the website. We also use cookies to understand site usage and to improve the content and offerings on our sites. Although you may set your web browser to refuse cookies, you may find that some parts of the site will not function properly after you have refused cookies.
Most browsers automatically accept cookies. If you want to control which cookies you accept, you can configure your browser to accept all cookies or to alert you every time a cookie is offered by a website’s server. You can set your browser option so that you will not receive cookies and you can also delete existing cookies from your browser. Please be aware that if you do not configure your browser you will accept cookies provided by this website.
• YouTube Cookies
Where videos from YouTube are displayed on our website, cookies are set by YouTube to allow you to watch, like and share these videos. For more information visit their own privacy policy.
• Social Network Cookies
Facebook, Twitter and LinkedIn buttons read and set their own cookies to enhance social sharing. For more information see:
o the Facebook Policy
o the Twitter Policy
o the LinkedIn Policy
0 the Instagram Policy
4. Links To Other Websites
Our Website or emails may contain links to third-party web sites or services that are not owned or controlled by omilo.com. Information from external sources and links on our website is provided solely for the user’s convenience. Omilo and its personnel are not liable for the accuracy and content of these sources. Their inclusion on our website does not imply their endorsement on the part of Omilo, nor is Omilo responsible for eventual damages that may be incurred through the use of such external content and links.
5. Intellectual Property
You acknowledge that omilo.com retains all rights, title and interest in and to all copyrights, logos, trademarks and any other proprietary rights in the Website and Services and all content therein.
Also photos, videos, text and other material on this website are the intellectual property of Omilo. Any unauthorized use of this material for commercial purposes could result in the pursuit of legal action against the offender.
6. Conduct
In your digital interactions with other users (including, but not limited to: site messages, instant messages, journal postings, and comments in the membership section ), you agree to conduct yourself civilly and respectfully. While using the website, you agree that you shall not under any circumstances harass or make mischief against any other user of the website. Omilo reserves the right to determine, at its sole discretion, what constitutes harassment or mischief, and where that has occurred; and may, also at its sole discretion, partially or completely deny service to any infringing party.
7. Disclaimer
The information contained on the Omilo website is for general information purposes only. Omilo assumes no responsibility for errors or omissions in the contents on the website.
In no event shall Omilo be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. Omilo reserves the right to make additions, deletions, or modification to the contents on the Service at any time without prior notice. Omilo does not warrant that the website is free of viruses or other harmful components.
8. Updates and Changes
We reserve the right, at our sole discretion, to modify, update or replace these Terms of Use & Privacy at any time
9. Notice of governing law
By using the Omilo.com website you agree that the laws of Greece govern any dispute that might arise between us.
